Here's how to pass KYC on the system
To verify your identity
You need to go to the section labeled Verify your identity
![](https://storage.crisp.chat/users/helpdesk/website/e799cb1817153800/screen-shot-2022-08-10-at-7431_7q9mnm.png)
Here are some combinations that you can try to pass the KYC
Turn off the flash or light on your phone's camera
Take a picture of the piece and take a picture of your face
Use your Passport, License, or ID card (If you're in Haiti, use the new card)
Take a photo of your face or selfie in good lighting
Your device must have a camera
Verify that your browser is updated
NB: If you are on a Motorola phone, we advise you to use another device to pass the KYC
You need to go to the section labeled Verify your identity
![](https://storage.crisp.chat/users/helpdesk/website/e799cb1817153800/screen-shot-2022-08-10-at-7431_7q9mnm.png)
Here are some combinations that you can try to pass the KYC
Turn off the flash or light on your phone's camera
Take a picture of the piece and take a picture of your face
Use your Passport, License, or ID card (If you're in Haiti, use the new card)
Take a photo of your face or selfie in good lighting
Your device must have a camera
Verify that your browser is updated
NB: If you are on a Motorola phone, we advise you to use another device to pass the KYC
Updated on: 08/09/2022
Thank you!